Frequently Asked Questions

Where is Grandview Storage located?
Grandview Storage is located at 1055 Foote Drive, Idaho Falls, ID 83402.
What are the office hours?
Our onsite office is open Monday-Friday: 9 am to 1 pm. We are also available virtually Monday-Friday 9:00 am to 6:00 pm, and Saturday 10 am to 4 pm.

What are virtual office hours?
During virtual office hours, our onsite office is closed and our virtual team assists customers with renting units, accessing their units, answering questions and making payments.
When can I access my storage unit?
Access your storage unit daily from 6 am to 10 pm.
Am I required to store long-term?
Store with us longer than you need. We offer flexible month-to-month leases.
How do I pay my storage bill?
We offer online bill pay. Be sure to ask the facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as driver’s license, passport, or state ID.
What items am I now allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items or liquids.
What security features do you offer?
Our facility is equipped with 24-hour digital video surveillance, electronic gate entry, and perimeter fencing.
  • Where is Grandview Storage located?
    Grandview Storage is located at 1055 Foote Drive, Idaho Falls, ID 83402.
    What are the office hours?
    Our onsite office is open Monday-Friday: 9 am to 1 pm. We are also available virtually Monday-Friday 9:00 am to 6:00 pm, and Saturday 10 am to 4 pm.

    What are virtual office hours?
    During virtual office hours, our onsite office is closed and our virtual team assists customers with renting units, accessing their units, answering questions and making payments.
    When can I access my storage unit?
    Access your storage unit daily from 6 am to 10 pm.
    Am I required to store long-term?
    Store with us longer than you need. We offer flexible month-to-month leases.
    How do I pay my storage bill?
    We offer online bill pay. Be sure to ask the facility manager about autopay.
    What documentation do I need to rent a unit?
    A valid form of government-issued ID such as driver’s license, passport, or state ID.
    What items am I now allowed to store?
    Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items or liquids.
    What security features do you offer?
    Our facility is equipped with 24-hour digital video surveillance, electronic gate entry, and perimeter fencing.